How to fill up a ticket for IT Travel Notice
Login at https://helpdesk.uog.edu
Click on "Create IT Helpdesk Ticket" on the top left hand side.
Fill up the necessary contact information accordingly.
At the Ticket Information section, under Ticket Type, select "IT Access Travel Notice". Input the following information, based on the personnel's travel information:
Departure Date
Return Date
Travel Location(s)
At the Description section, comment any special and necessary access/information that the Office of IT should be aware of.
If approved, share the personnel's contact information for direct contact if the situation requires it.
Click on "Create IT Helpdesk Ticket" on the top left hand side.
Fill up the necessary contact information accordingly.
At the Ticket Information section, under Ticket Type, select "IT Access Travel Notice". Input the following information, based on the personnel's travel information:
Departure Date
Return Date
Travel Location(s)
At the Description section, comment any special and necessary access/information that the Office of IT should be aware of.
If approved, share the personnel's contact information for direct contact if the situation requires it.
Updated on: 09/26/2022
Thank you!