Question 1

When will I have access to my course?

Accepted Answer

Students will have access to their online course(s) the first day of classes in a given semester. See our Course Schedule to find out which day this is for any given term.

Having trouble finding your your course(s) on Moodle?

Contact us at moodlehelp@triton.uog.edu

Having trouble logging in?

See our login instructions

Question 2

What is the minimum bandwidth required to use BigBlueButton?

Accepted Answer

We recommend that you have at least 500 KB/sec upstream and 1 MB/sec download bandwidth. The upstream bandwidth is the amount of bandwidth your computer has available to transmit data to the BigBlueButton server. It also depends on your activity; if you are not broadcasting through a webcam, your upstream bandwidth requirements are far less.
A good way to check your bandwidth is at speedtest.net. Your actual bandwidth may be less than your ISP claims, which can be a result of ISP throttling or background activity on your computer.
If you are broadcasting through a webcam or sharing your desktop, we recommend as much upstream bandwidth as possible.

Question 3

What's my login for Moodle? (Students)

Accepted Answer

For Students

Q: Is there another way to login to Moodle?

<h3 id="yes">Yes.</h3> <ol> <li>You can login using your official <strong>university email</strong>:</li> </ol> <ul> <li>**Students: **example@gotritons.uog.edu</li> <li><strong>Faculty:</strong> example@triton.uog.edu</li> </ul> <ol> <li>On the login page, click on <strong>MS Office 365 Login</strong> and login using your university email username and password</li> </ol> <h3 id="havingtroubleloggingin">Having trouble logging in?</h3> <ul> <li>Please send an email request at helpdesk@triton.uog.edu, with <strong>two</strong> forms of government issued IDs attached.</li> </ul>

First time logging in?

To login, please use your current WebAdvisor username and password.
Your password should be a uPin, lowercase u followed by six digit numbers (i.e. u123456)
If you are new to WebAdvisor and do not know your login credentials please visit the I'm New to WebAdvisor page. Learn more about WebAdvisor here.

Having trouble logging in?

Please send an email request at helpdesk@triton.uog.edu, with two forms of government issued IDs attached.

Question 4

(Coming Soon!) Employee Proxy: How to add and remove an Employee Proxy Time Keeper and/or Time Approver

Accepted Answer

||| This feature is coming soon! In the meantime, to Add or Remove an Employee Proxy, please fill out Self Service Authorization Update Form and submit to the Payroll Office.

What is an Employee Proxy/Person?

An Employee Proxy/Person is an ad-hoc, temporary assignment of specific Self-Service duties (e.g., Time Keeper and/or Time Approver) to an alternate employee .

How to add/remove an Employee Proxy

${color}[#046a38](Navigate to Employee Proxy)

Login to Self-Service (How to login to Self-Service)
Click Employee
Select Employee Proxy

|| If your account has existing proxies, a table of Active Proxies will be shown along with detailed information.

${color}[#046a38](Add an Employee Proxy)

Click + Add Proxy
Select Proxy Type, in the drop down menu (e.g., Time Approval or Time Keeper)
Type in the Effective Date that the Proxy will begin

(Optional) Type in the Revoke Date that the Proxy will end

Search for Proxy by typing in the employee's ID number or typing their first and last name. (e.g., "888888" or "John Smith")
Select the employee to act as proxy
Click Add Proxy when fin

Question 5

Is there another way to login to Moodle?

Accepted Answer

Yes.

You can login using your official university email:

**Students: **example@gotritons.uog.edu
Faculty: example@triton.uog.edu

On the login page, click on MS Office 365 Login and login using your university email username and password

Having trouble logging in?

Please send an email request at helpdesk@triton.uog.edu, with two forms of government issued IDs attached.

Question 6

How do I submit time entry?

Accepted Answer

Submitting Time Entries

Login to Self-Service (How to login to Self-Service)
Click Employee
Select Time Entry

You will see a list of Weekly Payrolls

||| Employees must complete time entries and click Submit for Approval for both weeks in the pay period, even if there are zero hours to submit.

Scroll down and select the current payroll week by clicking the date range
Manually enter work hours in the REGULAR EARNINGS row

For Full-time employees with fixed work schedule hours, click the blue Apply button in the Work Schedule row to automatically apply scheduled work hours

Add Additional Time for appropriate leave types

Click + Additional Time
Click Choose Earn Type
Scroll to and select the accurate earn type (e.g., Sick Leave, Vacation Leave - Annual, etc. . .)
Manually enter the hours in the new earn type row under the corresponding day columns

| Delete Additional Time (leave hours) by clicking the Remove Additional Time button on the corresponding Earn Type row, if needed

To finalize your time entry for the week you are editing, Click Submit for Approval
Use the right arrow at the top of the page to navigate to the next Weekly Payroll and repeat steps one through seven

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