I recently changed my phone and I'm locked out because of MFA! Help!
Locked out after switching phones? Did you lose access to your MFA device? Here’s What to Do
If you've recently changed your phone and are unable to authenticate because your Authenticator app isn’t configured on your new device, you’ll need to reset your MFA settings.
This will allow you to reconfigure it when you log in next time.
Please reach out to us at helpdesk@triton.uog.edu or call 671-735-2640 for assistance.
Follow the steps to setup Multi-factor Authentication here
If you've recently changed your phone and are unable to authenticate because your Authenticator app isn’t configured on your new device, you’ll need to reset your MFA settings.
This will allow you to reconfigure it when you log in next time.
Please reach out to us at helpdesk@triton.uog.edu or call 671-735-2640 for assistance.
Follow the steps to setup Multi-factor Authentication here
Updated on: 08/26/2024
Thank you!